Service automates thumbnail creation, saving time and improving customer engagement
Synchronized installs Smart-Thumbnails service on TVI player, Media Capital’s OTT service in Portugal, just below the subtitle and above "Smart-Thumbnails automates...".
Smart-Thumbnails automates the full process of video thumbnail creation, allowing broadcasters and OTT / IPTV service providers to save hundreds of hours of manual labor, with significant gains in quality which in turn improve customer engagement.
Ricardo Tome, Digital Director, Media Capital:
“We are continually improving the customer engagement of our OTT service in order to answer market needs. By adopting Smart-Thumbnails, we can automate the creation of high-quality thumbnails that will help us to maintain our superior quality output while saving time and manual effort.”
Robert Cloudt, CRO, Synchronized:
“The better the thumbnail, the higher the conversion rate. Automating the thumbnail creation process, as already proven by other major international broadcasters, will positively impact TVI’s user engagement and ROI.”
About Synchronized
Synchronized is an award-winning multi-service SaaS In-Video Intelligence platform that enables broadcasters, studios, OTT and FAST platforms to scale media preparation workflows that do not scale manually.
The platform combines AI-driven video understanding with configurable editorial and business rules to automatically transform video content into time-coded, actionable metadata and assets, providing precise control over downstream media workflows.
Synchronized offers a modular set of AI-powered services that clients activate according to their needs, including Smart-Ad Breaks, Smart-Thumbnails, Smart-Binge, Smart-Segmentation, and Smart-Composition—all designed to automate manual tasks while preserving editorial quality.
By automating media preparation at scale, Synchronized helps media organizations reduce operational costs, accelerate time-to-market, maintain consistent viewing quality, and unlock new monetization opportunities across an increasing number of distribution channels.
Recognized as an AI Product Leader by the industry, Synchronized is an AWS AI/Machine Learning Competency partner, an AWS Media Intelligence Global Solution launch partner, and a partner of Ortana.
Synchronized is the winner of Broadcast Tech Awards – Best AI Innovation (Workflow) 2024 and the IABM BaM Awards® 2021 for its Smart-Ad Breaks service.
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